A safe, secure and convenient way to accept payment from repairers.

PTPay+ SUPPLIER SIGNUP GUIDE

Step 1:

Identify the person that handles accounts receivable. Once you have done this, set them up in PartsTrader. Please note:

A

The person with the "user management" role will need to add the "payment manager" role to an existing user or create a new user.

B

To add the "payment manager" role go to the "View Company Users" page.

Icon of a computer with a person on the screen
Icon of a phone with credit cards on top of it

Step 2:

The payment manager can then complete the registration process by following the instructions below:

A

Click the "payment" tab to start the registration process.

B

Complete the information and submit your application.

C

Our payment provider will confirm when your application has been processed.

SUPPLIER FREQUENTLY ASKED QUESTIONS

What is PTPay+

PTPay+ is a safe, secure and convenient way to accept payment from repairers. PTPay+ is Powered by Payrix to deliver you world-class security and PCI compliance, ensuring your financial information remains safe.

Sell To Repairers Without An Account
PTPay+ makes it easy for repairers to pay you without having an existing account.

No More Checks
No need to take payments over the phone or track down checks. With PTPay+ you can receive payments online via credit card, debit card, or ACH—which means no more manually processing payments.

Quick, Simple, Secure
PTPay+ saves you time and effort by allowing you to receive all of your payments online and in one secure place. Additionally, using PTPay+ means you’re no longer responsible for storing your repairer’s sensitive financial information. Your repairers can even use PTPay+ to make payments for parts purchased from you outside of PartsTrader.

Full Payment History
With PTPay+ you can view your full payment history in seconds. Sort by amount, date, repairer, payment method, or payment status. With PTPay+ you can export your entire payment history in just 1-click.

Is PTPay+ secure?

Yes! PTPay+ uses Payrix, a best-of-breed, licensed payment facilitator, to securely process all transactions. Payrix offers security, PCI compliance and fraud detection to keep repairers information safe.

Why do I need to provide so much information?

This information is mandated by the card networks and banking authorities. It is required by our payment provider, Payrix, to validate your business and set up your account. 

How long will it take for payments to me to be processed?

For credit card payments, you can expect a successful payment to be processed within 1-2 business days. For electronic bank deposits, within 2-4 business days. 

Why do I need to provide document scans?

To meet Financial Crimes Enforcement Network (FinCEN) regulations, our payment provider requires these to validate the information you have entered. 

Will repairers be limited to only paying me for parts that have been purchased through PartsTrader?

No. Repairers will be able to pay you for any parts, regardless of whether they have been ordered through PartsTrader or not. 

Does PartsTrader keep my financial information?

PartsTrader only stores your financial information for the duration of the application. It is encrypted and securely stored during that process and deleted from PartsTrader once the application has been received by the payment provider.  

How will I know if I’ve received a payment?

You can view your payment history and status within the Payments tab in PartsTrader. If want to be emailed when a payment is received you can set this up under Email Alerts in the Payrix portal. 

What if I want to add or remove a PTPay+ payment method once my application has been accepted?

Please contact our Support Center to arrange this. Call us at 855-932-7278 (855-WEB-PART) Monday thru Friday 5AM to 9PM Central time, Saturday 8AM to 3PM Central time. Or email us at [email protected]

How do I set up Email Alerts?

During the registration process you will be asked to create a Login to the Payrix portal. Once your account has been created, you’ll receive an email from Payrix to activate your account. To login go to https://payments.partstrader.us.com On the left hand side select Email Alerts and turn on notifications for events you want to be notified of. 

How can I reconcile my disbursed payments?

Payrix will batch all transactions received during the day and process them overnight. You will receive a single payment to your bank account that will consist of the multiple transactions. To view which payments make up the single disbursement, you can login to the Payrix portal and check your withdrawal history. 

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