An important COVID-19 related message to our valued Suppliers:

At PartsTrader we continue to review how to best help our clients maintain normal business operations during this unprecedented time. As part of this effort, we are introducing the following new regulations to provide temporary relief to our Suppliers during this fast-evolving situation:

  • PartsTrader will ensure Suppliers don’t lose their Premier Supplier status during this time period.
  • Any Supplier who had Premier Supplier status in March will automatically be granted the same status in April, regardless of how that Supplier scored. This includes receiving the Premier Supplier discount.
  • While Premier status will not be automatically awarded, Suppliers can still achieve this through the normal process.

Making sure that all our clients successfully navigate this complex and fast-changing situation is our top priority. Your Premier Supplier status will not be imperiled due to this unprecedented time, and PartsTrader is taking these immediate actions to ensure this. We are maintaining normal business hours and if you have any questions or concerns please reach out to our Customer Care Center and they will provide immediate assistance.

Thank you and be safe.

PartsTrader Team


For more information please call the PartsTrader Customer Care Team: 855.932.7278, M–F 5 AM – 9 PM Central Time, Saturday 8 AM – 3 PM Central Time.

To view your Premier Supplier status, you can access your Premier Supplier Scorecard at: Select the Premier Supplier Scorecard report from the Management report category. You must be logged in to view this.