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Training Videos

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Search Bar

Learn how to utilize the search bar and its features to effectively zero in on a job you want to work on.

Filter Pane

Learn how to utilize the Jobs Page filter pane to narrow down jobs by status.

Parts Summary

Learn about the Parts Summary section of the Jobs Page to best understand how to see where your parts are in your workflow.

Assign Jobs

Learn how to assign or unassign a job to a PartsTrader user.

Insurer View

Learn how to access and understand what your DRP carrier representative sees when checking on PartsTrader activity.

Send A Quote Request

Learn how to send parts out for quotes in the PartsTrader marketplace.

Request More Quotes

Learn how to send parts back out for fresh quotes in PartsTrader.

Instant Orders

Learn how to instantly order parts from your primary and secondary vendors in PartsTrader.

Access & Review Quotes

Learn how to access the quotes you have received from suppliers in PartsTrader and how to review them for optimal outcome.

Price Matching

Learn how to price match in PartsTrader to have more control over who you order from, adjust the list price to the best insurer cost to optimize margin potential, and to maintain good standing with your DRP carrier.

Insurer Note

Learn how to leave a note to your DRP carrier rep when deviating from the best insurer cost.

Assemblies

Learn how assemblies are quoted in PartsTrader, understand how they are displayed, and how to navigate selecting them.

Repairer Returns

Learn how Repairer Returns work in Orderly, understand how they are displayed, and how to navigate them.

Core Charge Refund Request

Learn how to request refunds for core charges in Orderly, understand how they are displayed, and how to navigate them.